Information Security
How can we help you?
- Report a possible phishing attempt
- I need to reset or recertify my CNetID or password.
- I want to know how to use two-factor authentication.
- I need an SSL, code signing, or some other kind of security certificate.
- Report a possible compromise or other security incident
- I have a question about security for my application or have my application reviewed.
- My account was locked for spamming or due to some other security issue.
- I need access to phone records, emails, or other data for an investigation or personnel matter.
- I’m traveling and received an email asking that I contact the security team.
- My computer or phone was blocked from the network due to a virus detection.
- I want to send the security team a report about a security vulnerability or some other issue I discovered.
- A website I tried to visit is blocked and erroneously listed as suspicious. What do I do?
IT Policies
Refer to the University’s official IT policies regarding data security and use of copyrighted material.
Training and User Guides
Complete security training and get user guides for helpful security tips and advice.
Phishing Alerts
Listed below are the latest phishing scams that have been acted upon by Information Security. Think you’ve received a phishing email? Don’t click it, report it.
Email Scam (January 20, 2025): Compliance Update: New Federal Policies Impact Your Page
From: "Digital Compliance" <noreply@salesforce.com> Date: 2025/01/21 - 17:01:54 (UTC -06:00) Subject: Compliance Update: New Federal Policies Impact Your Page Dear [recipient's name], In light of recent policy initiatives introduced by the White House, new...
Email Scam (January 20, 2025): Math Struggles Ahead! Can you rescue me?
From: Jill Delaney <jdelaney@masd209.org> Date: Monday, January 20, 2025 1:19 PM Subject: Math Struggles Ahead! Can you rescue me? Greetings, I hope this message finds you in optimal spirits and good health. My spouse and I are soliciting the expertise of a...
Email Scam (January 20, 2025): Looking for math assistance. Can we work together?
From: Jill Delaney <jdelaney@masd209.org> Date: Monday, January 20, 2025 1:20 PM Subject: Looking for math assistance. Can we work together? Greetings, I hope this message finds you in optimal spirits and good health. My spouse and I are soliciting the expertise...
Security News
Check here for the latest security alerts that may affect you.
Add a University Account Recovery Email and Phone Number
If you’re unable to log in with your CNetID and password to access University services, you can call IT Services for support during business hours. But what happens if you get locked out late at night and can’t reach ITS? Fortunately, you can set up a University...