From: <redacted>@uchicago.edu
Sent: Wednesday, November 20, 2019 11:53 AM
Subject: Service Ticket Escalation

Notification of Ticket Escalation

Workspace:

Service Desk

Ticket:

Request closed

Request Number:
#135863CCO223

Priority:

High

Status:

Request

Creation Date:

2019-11-11

Description:
I have marked your Request as closed.

Please review the details of your request in the Self Service portal via the following link: Your incident<https://cms-helmets.com/wp-admin/includes/uch/>

If you feel that your request has not been completed, please visit your incident link to re-open the request.

The last action taken are as follows:

11/20/2019 02:16 am IT service:
ID checked

If you do not reply, this request will be formally closed this weekend.

Regards,
Admin.