Sent: Wednesday, November 20, 2019 11:53 AM
Subject: Service Ticket Escalation
Notification of Ticket Escalation
I have marked your Request as closed.
Please review the details of your request in the Self Service portal via the following link: Your incident<https://cms-helmets.com/wp-admin/includes/uch/>
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
11/20/2019 02:16 am IT service:
If you do not reply, this request will be formally closed this weekend.