From: Terri L White [mailto:whitetl@potsdam.edu]
Sent: Tuesday, February 06, 2018 7:34 PM
Subject: Ticket Number:5028747

Notification of Ticket Escalation

Workspace: Service Desk Ticket: Request closed Ticket Number: 5028747
Priority: High Status: Request Creation Date: 2018-07-02

Description:
I have marked your Request as closed.

Please review the details of your request in the Self Service portal via the following link: Your incident<http://ccpgraduateschool.uk/wp-content/uchicago.html>

If you feel that your request has not been completed, please visit your incident link to re-open the request.

The last action taken are as follows:

02/07/2018 07:22pm IT service:
ID checked

If you do not reply, this request will be formally closed in 24hrs.

Regards,
Instructor,
IT Service Desk
Information Technology