From: Terri L White [mailto:email@example.com]
Sent: Tuesday, February 06, 2018 7:34 PM
Subject: Ticket Number:5028747
Notification of Ticket Escalation
Workspace: Service Desk Ticket: Request closed Ticket Number: 5028747
Priority: High Status: Request Creation Date: 2018-07-02
I have marked your Request as closed.
Please review the details of your request in the Self Service portal via the following link: Your incident<http://ccpgraduateschool.uk/wp-content/uchicago.html>
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
02/07/2018 07:22pm IT service:
If you do not reply, this request will be formally closed in 24hrs.
IT Service Desk